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Guest Services

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At Playa Luxury Rentals our goal is to exceed your expectations by offering you unparalleled comfort in a luxury beachfront environment. We've taken Playa del Carmen's premier beachfront rental properties and made them even better by giving you high-standard management and hospitality services. Although each rental is individually owned, the majority are professionally managed by Caribbean Beach Properties, one of Playa's most respected vacation rental management companies staffed with on-site English-speaking guest service personnel. We offer to housekeep: unlimited purified water, dishwasher & laundry detergent, soap & shampoo, beach towels, and a mid-week linen and towel change.

Vacationing is one of life's greatest pleasures — something we plan for and look forward to with great anticipation. However, even the most cautiously planned vacations can be interrupted by unforeseen circumstances. Whether it is lost luggage, a family tragedy, or a medical emergency — an unexpected disaster can turn a comfortable vacation into a miserable experience. Protect your vacation dollars and sign up for travel insurance today! 

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We recommend an eight-passenger van service that will pick you up at Cancun International Airport and take you directly to your rental property.


For the best grocery service in Playa we recommend Loq Sea Supermarket Delivery.

Private Chef

We recommend UNO Private Chef Services for their excellent service and delicious Mexican inspired cuisine

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